SPIKKO Mobile2CRM FOR OPERATORS
Spikko Mobile2CRM for Operators
Engage with your customers.
If you are a cellular operator, mobile virtual network operator (NVNO), archive/call recording solution vendor, or a workforce management (WFM) / CRM solution vendor - then Spikko is your ideal partner.
Extend your mobile call recording capabilities to anywhere around the globe.
Value for Employees
Many global numbers on one mobile device
Change destination country
Outgoing calls – single touch
Auto attendant (IVR)
Call recording capability
Value for Business
Business continuity - comprehensive mobile numbers management platform
Full compliance - call recording
Visibility - call analysis engine with logs and reports
Integration with other corporate systems - Nice, Verint, CRM, others
Privacy - business and private numbers totally separately (billing, customization, logging)